The Message That Wins You Repeat Work

A quick 30 second follow-up text could be the difference between a one-off job and years of repeat work, here’s exactly what to say and when to say it.

A thank you text with one extra line is how you turn a happy customer into a booked job.

The quick rundown

• Send the message three days after the job, once they’ve actually lived with the work.
• Open by naming the exact job so they instantly picture you, not a random number.
• Ask a simple ‘how’s it holding up?’ question that invites a reply, not a sale.
• Suggest the next job and a rough timeframe, turning a thank you text into a booking.
• Save the date and check back in with them a few months later.

Want to go deeper? Read email ideas to attract and retain clients and turning missed enquiries into profit.

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