Spot A Difficult Customer Before You Quote

Some customers cost you money before you even start the job, and the warning signs are usually right there in their first message. Here’s how to spot them before you quote.

If it’s all money and blame before you’ve even quoted, that’s your answer right there.

The quick rundown

• Watch for the combo of price-first questions, slagging the last tradesman, and a rush to start.
• Any one of these alone is normal, but all three together is a red flag.
• Ask two questions before quoting: what happened last time, and what does a good result look like.
• If it’s all money and blame, price it high or let it go.
• Protecting your week this way means more good customers, better reviews, and repeat calls.

Want to go deeper? Read structuring service pages to attract better enquiries and a practical playbook for Irish tradespeople.

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